How many times have you had a merchant who for a while was good, but perhaps not so now, on your site and you’ve thought “well, I’ll leave them there for a bit longer, perhaps it’ll pick back up”, even though you should listen to your head and work with other merchants instead? We’ve done that far too many times and whilst occasionally commissions or relationships have improved, in general the initial gut instinct of abandon ship is usually right.

This week, William Hill finally moved their affiliate program from Netrefer, a simple and easy to use CMS, to Affiliates United, quite possibly the slowest and worst system I’ve encountered in over 10 years in affiliate marketing. In short it’s awful and I just don’t understand the thinking behind using this set up. Anyway, as all the old links now won’t track it means picking up new ones and changing them over to the new ones… oh joy!

Poor CMS + Extra Work = Not a Happy Affiliate!

Which got me thinking!

Why switch links to a network with whom I’m not 100% happy with when I can promote merchants, like Paddy Power, Blue Square or Skybet who I like working with and seem to understand affiliates and want to have a good working relationship with them?

So that’s the answer – work with merchants which aren’t a problem! There’s a temptation to muddle on with Affiliates United and William Hill, but my instinct is that it’s just not going to work out well. So the big affiliate tip of the day is don’t be afraid to walk away from a merchant – sometimes you just have to do it!

Of course there’s a downside and that’s in the form of potentially losing lifetime revshare issues and old links.

The revshare issue is a concern – will old players still be tracked properly? You’d hope so, but here’s an interesting point. AU casino links go to William Hill Casino Club where players are told that their William Hill accounts don’t work on this casino and that they must register a new account.

That to me sounds like any casino players previously sent to WH on the old system now can’t be tracked for revshare as they’re essentially entering a new casino? Maybe that’s not the case, but it doesn’t look good and hopefully clarification of revshare tracking for old players will be made available.

Old links can be addressed in two ways. We could change some links to the new ones, but what’s more probable is that we’ll add some code that will basically remove all links to William Hill.

In terms of work it’s probably as much effort, it may lose us commission (but I have a feeling that would happen anyway), and it does mean a well known brand being removed from our site. However, it means we’re not going to have hassle in the future (it’s expected), we don’t have to waste time with a network who we’re not happy with and we do get to work with merchants who are a joy to promote.

Good news all round!

Finally the title of this blog relates to the William Tell Overture “Come Away Come Away with William Tell” – and so to end on a fun note, here’s a cool Youtube video of a guy drumming what was also the theme to The Lone Ranger.

Now it’s time to get changing those links!