Posts Tagged currency account
The Trials and Tribulations Of Returning to Work!
Posted by Kirsty McCubbin in Affiliate Marketing on November 2, 2009
Well, the parents have left the building and have all returned home safely. We had a fab time and it really was all over way too quick.
As always after a few weeks off, re-starting work will be a completely mammoth task. This time it should be relatively easy for me, I’ve got some accounts stuff I need to catch up on, need to prepare a brief for the guy who writes my content (a great way to feel like you’re getting back in the saddle without really having to do much!!), and need to finalise moving my business here to Australia under a new company name.
Did I say It’d Be Easy?!
Nobody with an aversion to swearing should ask me about the last point on my affiliate to do list. I had to open a GBP account here and was staggered to discover that none of the staff in my local NAB branch had a clue how to pay my cheques in for me. I first had the audacity to try and pay in my cheques on Thursday, but after a seemingly endless wait whilst the teller checked with any staff member she could grab to see if anyone knew what one of these accounts was, called a helpline, printed a form, read the Ts & Cs, etc - I was informed that as I had no ID I couldn’t give them any money. This took us 30 minutes on my parents last day in the country. I think the teller was glad there was some glass separating us because I could have melted it quite easily with the 1000 megawatt glare which I treated her to.
Upon returning today clutching my form (which as an aside would make any beaureaucrat beam with pride), and no less than two forms of idenfication I enjoyed another hour stood in the bank whilst (the same lady as her bad luck would have it) made phone calls and generally admitted she had no clue what the form was on about.
“Oh, it must be a new product.” My poor teller twittered.
“No, NAB have been doing these accounts for at least 2 years. The terms and conditions are dated 1997″ I managed to say (very nearly politely)
“Oh. You’d think they’d have told us”
At this stage the teller beside her leans in with “Nobody here knows how to do that you know. It’s new.”
“Yes, I can tell” I said, winning several awards for diplomacy.
After 2 or 3 more eternities, another call to a helpline, a debate with some other tellers about one or two of the options on the form and what they might mean, she trooped off to the managers office to get him to countersign my application to give them some of my money. After 20 minutes she returned and declared,
“Manger’s never seen one of those forms either. He didn’t have a clue what it was about.”
“Oh how super, you must feel so much better!” I enthused (winning 3 baftas)
So Webgains and Affiliate Window I may well be asking you to reissue some cheques. They’ve probably been sent to Outer Mongolia for all I know. The only silver lining in todays sterling customer service experience was seeing the look on the tellers’ faces when I remarked,
“I’ll be in every month doing this you know.”
“Can’t you get paid electronically?” They gasped.
“NOPE!” I beamed. “See you again later in the month!”
Hopefully that will be the most of the switchover sorted now, it took them no less than a month to even open my account so it’s something I’ll be really glad to see the back of.
I should be firing on all cylinders by the end of the week and getting back into a nice bit of Christmas type fun. Now I (allegedly) have somewhere to store my money, this will actually be worthwhile again!
This post is from: Kirsty's Affiliate Marketing Guide - Affiliate Stuff UK
The Trials and Tribulations Of Returning to Work!
